CenturyLink System Failure Causes 911 Outages Across The US
The FCC has launched a federal investigation into telecommunications company CenturyLink after a failure of the company’s systems in Louisiana led to 911 outages across the US on Thursday. Customers in several markets were left without Internet, and vital services like 911 were down temporarily, with local police departments urging residents to call their local numbers with emergencies.
FCC Chairman Ajit Pai has ordered the investigation, calling the outage “completely unacceptable, and its breadth and duration are particularly troubling (though he may need to wait until the government shutdown is ended before the investigation can begin in earnest).”
The nationwide @CenturyLink service outage and the delay in restoring critical 911 capabilities is unacceptable. I have spoken to CenturyLink to express my concerns and have directed the @FCC’s public safety staff to launch an investigation. My statement below. #publicsafety pic.twitter.com/HgQas1xtyB
— Ajit Pai (@AjitPaiFCC) December 28, 2018
Here’s a breakdown of the affected areas and a map of the outages: